An Uplifting Story of Innovation – with an ROI of 1434%
February 24, 2015
By Karen Lord, Future Centers UK
This is a true story of a small company with big ideas. New Horizons Care operates in a highly complex market sector and was facing some significant challenges to their survival. They responded with courage and decided to embark on a journey of organisational innovation by doing a 7-day programme.
Of course, this wasn’t an easy choice as the programme was initially met with the usual scepticism, confusion and moments of disorientation. Their first significant decision was the realisation that they needed to commitment to a programme. This enabled them to explore at depth, open debate and quickly ground emerging successes, all of which lead to some very impressive early breakthroughs, which were shared. What was usual and different about their approach was that they were prepared to commit to a programme rather than the usual ad-hoc workshops that so many businesses chose to do. We believe that if sustainable improvement is needed and if your challenge is a complex one, then the innovation activity has to be supported into implementation. The popular but largely ineffective one-off workshop approach is most likely to fail to deliver any significant results and actually builds innovation fatigue and apathy.
Their passionate and very honest story, is a real eye opener for the reader…as it actually tells the universal truth about learning to become more innovative. It sheds a light of the common fears and resistance to change, and how you can really work with a whole organisation to create some quite amazing rewards.